Blog – Classic Grid

Our team is always talking with customers and those in the industry to figure out which features will continue to keep our software at the forefront.  Last year at SLEEP 2018, we revealed our Text Messaging and Text-to-Voice (T2V) technology. A growing portion of the population is relying on their…

What level of technical support should we expect? You know better than people who say, “support is support…What’s the big deal?  It’s all pretty much the same.”  You know that reliable, accessible technical support is of the utmost importance as you implement new software into your day-to-day processes.  In the days…

How important are our IT professionals?   Regardless of what kind of business you’re running, your technology gurus should be the first call you make when considering new software. They can help determine whether your infrastructure is setup properly, what steps need to be taken to transition to a new…

Do we need software in our labs, sleep lab management company, or hospital network? There are so many things to consider before making the decision to purchase software.  In the sleep lab management industry, it starts with “Do we need this?” and ends with “What’s it going to cost to…

TECH SUPPORT FOR SUCCESS Customer service is an important component of any business, but nowhere does it hold more value than in a tech company.  When people purchase hardware or software, they do their research and take a leap of faith that the product is going to be just what…

REPORTING FOR SUCCESS Patient care involves more than office visits, sleep studies, diagnosis and treatment.  Those things are definitely key to ensuring successful outcomes, but they are just pieces of a larger puzzle and don’t tell the whole story when it comes to the success of a sleep business. In…

ARE YOU MOVING IN THE DIRECTION OF TELEMEDICINE? The stark reality is that it is impossible to provide high quality healthcare to all Americans.  Offering an affordable solution, 24/7, across the country adds to this challenge.  Now just add the need for highly specialized physicians and you have a very…