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What level of technical support should we expect?

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What level of technical support should we expect? You know better than people who say, “support is support…What’s the big deal?  It’s all pretty much the same.”  You know that reliable, accessible technical support is of the utmost importance as you implement new software into your day-to-day processes.  In the days…

How important are our IT professionals?

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How important are our IT professionals?   Regardless of what kind of business you’re running, your technology gurus should be the first call you make when considering new software. They can help determine whether your infrastructure is setup properly, what steps need to be taken to transition to a new…

Tech Support for Success

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TECH SUPPORT FOR SUCCESS Customer service is an important component of any business, but nowhere does it hold more value than in a tech company.  When people purchase hardware or software, they do their research and take a leap of faith that the product is going to be just what…

Reporting for Success

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REPORTING FOR SUCCESS Patient care involves more than office visits, sleep studies, diagnosis and treatment.  Those things are definitely key to ensuring successful outcomes, but they are just pieces of a larger puzzle and don’t tell the whole story when it comes to the success of a sleep business. In…

Are you moving in the direction of telemedicine?

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ARE YOU MOVING IN THE DIRECTION OF TELEMEDICINE? The stark reality is that it is impossible to provide high quality healthcare to all Americans.  Offering an affordable solution, 24/7, across the country adds to this challenge.  Now just add the need for highly specialized physicians and you have a very…
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